Showing posts with label rude customer. Show all posts
Showing posts with label rude customer. Show all posts

Saturday, April 28, 2007

stupid bitch

Stupid bitch!!!! I had a customer tonight who didn't want to put some baby clothes on the belt because they are for a newborn, which is fine lots of people do that because the belt is "dirty". I have no problem with that, it's the way she said that.

"Can you scan these because I don't want you to touch them, they're for a newborn"

Can I reach across the counter and slap the shit out of you? That was just rude. So I scanned them. Then when I told her the total she dropped the money in my hand and took her change like I was dirty or something. But yet she wanted to put them in the bag. That's just rude. If she is so worried about the dirt on my hands did she even stop to think bout all the other people who have touched it? From when it was getting cut it to the people who put the labels on it, to the people who packed it, to the people who unpacked it and then all the other customers who may have touched/sneezed/spit/etc on it. I am the last person she needs to worry about. Besides she needs to wash it anyways.

Wednesday, April 25, 2007

Go ahead and tell him.....

I had my first pissed off customer tonight. Ok here's the deal. It's Walmart policy to scan the Driver's licence when it asks for ID, mainly for the tobacco stuff. I've been told this several times and I've been told that if I punch in to many it'll re flag me, basically, at home office and I'll get called into the office so I have to swipe the ID's. I know that there are states that don't have the strip thing so I have to punch those in but I'm guessing that somehow the computer shows what state it is and they know why. Well I told this guy, after I scanned his cigarettes, that I needed his ID. He opened his wallet and said I could type it in. I told him that I need to scan it. He said no, type it in like everyone else does. I said that I have to scan it, that's what I was trained to do and that I can lose my job over it. We go back and forth about 10 times with me saying that I have to scan it and him saying no, type it in. Then he says "fine I'll take it out but it's hard to get out" (I want to say then get a new wallet or something) and scan it 3 times like I was told to, and type it in. He tells me that he's going to have a talk with 'J' the store manager about what I did and how I was rude about the whole thing.
He didn't see rude. If I was rude then I would have told him to make his stuff and go to another register, or not to come to my register every again. I wasn't rude. I was nice and polite about the whole thing. I smiled even though I wanted to cry/smack/hit him. No one in the line cares that it;s hard for you to take your ID out. If you have a problem with taking your ID out then you need to go somewhere else to but your smokes.