Working

Now that I'm working I'm going to have a lot of rants about customers. Last night this guy came thru my line with his daughter who was probably about 4 or5 yr. His wife had he older child in another basket. But what got me is that because she wanted something and then started crying because he said no, he threaten to leave her in the store, even when so far as to say that he was going to smack her after he was done with the transaction. Picture me surprised, it's 9:30p at night what do you expect from the kid?? Of course she tired and cranky that late at night. I don;t understand it. It makes me wonder, what do I sound like when I'm talking to my daughter in the store and I tell her she can't have something because she's not listening. I don';t think that I use the tone of voice that he did but the feeling is there.